Refund Policy

Why No Refunds?

• Digital Products: Our files, tools, and addons are delivered instantly and cannot be "returned" once accessed.
• Immediate Access: Upon purchase, you receive immediate download access to all purchased content.
• Subscription Services: Recurring subscriptions provide ongoing access to services and updates.

Before You Purchase

We strongly encourage you to:

• Review all product descriptions, features, and requirements carefully
• Check system compatibility and prerequisites
• Read user reviews and guides in our Wiki section
• Contact our support team via Discord if you have questions

Technical Support

While we cannot offer refunds, we are committed to ensuring you have a positive experience:

• Free Technical Support: Our support team is available via Discord to help with installation and setup issues.
• Comprehensive Guides: Access detailed installation guides and troubleshooting documentation in our Wiki.
• Regular Updates: All purchased products receive free updates and bug fixes.

Subscription Cancellations

For recurring subscription plans:

• You may cancel your subscription at any time from your User Panel
• Access will continue until the end of your current billing period
• No refunds will be provided for partial months or unused time

Exceptional Circumstances

In rare cases, we may consider refund requests under the following conditions:

• Proven technical issues that prevent product functionality and cannot be resolved by our support team
• Duplicate charges or billing errors (must be reported within 7 days)
• Unauthorized transactions (must provide proof and police report if applicable)

Note: All refund requests will be reviewed on a case-by-case basis at our sole discretion. Contact [email protected] with detailed information.

Contact Us

If you have questions about this refund policy or need assistance: